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Client portal

Every client getstheir own portal.

From the day a project starts, the studio opens a private, signed-in portal for it. The proposal, the vendor orders, the site visits, the thread of decisions and every payment are recorded there as the work happens — so you never have to ask where things stand.

Opened
At onboarding
Scope
One per client, per project
Access
Private sign-in
How it works

A project, end to end

Eight stages, and what appears in your portal at each of them.

  1. The first conversation

    You send an enquiry and we talk about the space — what it has to do, what is already there, and what you want out of it. No portal yet: this part is a conversation, and it should be.

    In your portal

    Nothing yet. Your portal opens when the project does.

  2. Your portal opens

    When the project is set up, the studio creates your client record, the project under it, and the stages the work will run through. Your sign-in is issued at the same time and is linked to that record.

    In your portal

    Your project, the stages it will run through, and where it currently stands.

  3. The proposal

    The quotation is written line by line — joinery, furniture, lighting, whatever the job is made of — so you are reading what is being built rather than a single number at the bottom of a page.

    In your portal

    Every quotation and every revision, with the one you accepted marked as accepted.

  4. Drawings and documents

    Drawing packs, specifications, finish schedules and photographs are filed against the project as they are produced. The studio marks which of them are yours to see, so nothing half-finished appears by accident.

    In your portal

    Every document published to you, downloadable, with its size and date.

  5. Materials and vendor orders

    Timber, stone, ironmongery, lighting — each is quoted by a vendor and ordered on a purchase order against your project. You can see the price we are paying, not a marked-up summary of it.

    In your portal

    Each order, the vendor it went to, what it cost, and how much of it has arrived.

  6. On site

    Site visits are written up the day they happen, while the detail is still exact: who attended, what was set out, what was changed and why. This is the part clients most often have to chase, and the part we most want you not to have to.

    In your portal

    Every visit logged against your project, newest first.

  7. Invoices and payments

    Invoices are issued against the accepted quotation, and every payment is recorded against its invoice with the method, the reference and the date it landed.

    In your portal

    Each invoice, each payment against it, and the balance outstanding.

  8. Handover — and after

    The room is finished, styled and handed over. The portal does not close with it: the drawings, the specifications, the schedule of what was used and who supplied it stay where you can find them.

    In your portal

    The whole record of your project, still there when you need it in three years.

Client portal

Every projectcomes with a login.

Onboarding opens a private portal for your project. It is the same record the studio works from — proposals, orders, site visits, messages and payments — not a summary written up for you afterwards.

Villa — Kurunegala
Quotation QT-0184

Interior fit-out — revision 2

Accepted
  • Joinery — kitchen and pantryLKR 2,450,000
    1 lot
  • Wardrobes, three bedroomsLKR 1,180,000
    3 no.
  • Loose furniture — living, diningLKR 940,000
    1 lot
  • Lighting supply and installLKR 380,000
    1 lot
Total acceptedLKR 4,950,000

Portal preview — sample figures

How we communicate

Everything against the project

One record, not five threads

Calls, site conversations and messages still happen — a building is not run out of a web page. What changes is that decisions get written back against the project the moment they are made, so there is one place that is right, instead of four places that each hold part of the answer.

The same record we work from

Your portal is not a client-facing copy assembled for you at the end of the month. It reads the studio's own records. When the site engineer logs a visit or a purchase order is marked received, that is the thing you are looking at.

Published, not leaked

The studio decides what is visible to you and marks it as such. A draft quotation or an internal note does not appear because someone typed it. What you see is what we have finished and meant to share.

Yours, and only yours

Your sign-in is linked to your client record, and the database — not the interface — is what enforces it. Another client cannot see your project, and you will not see theirs.

Questions

Before you ask

  • No. It opens in a browser on a phone, a tablet or a laptop, and you sign in with an email address and a password.

Already a client

Your portal isone sign-in away.

If the studio has set your project up, it is already waiting for you. New here? Tell us about the space — if it becomes a project, your portal opens with it.